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FAQ

Product and Services

What products are available at Anaum.sa.com?

Anaum.sa.com offers a wide range of industrial tools and equipment, including:

  • Calibration instruments
  • Test and measurement devices
  • Environmental monitoring tools
  • Thermal imaging cameras
  • Data loggers, temperature probes & more
What types of tools do you offer?

We offer a wide range of hardware industrial tools and equipment, including test and measurement devices, environmental monitoring tools, thermal imaging cameras, data loggers, air quality meters, safety equipment, and more. 

Which industries do we support?

 Our inventory is designed to meet the needs of industries such as construction, manufacturing, automotive, and maintenance. We provide tools and equipment that are especially designed to support these industries effectively.

What types of thermometers do you carry?

Anaum Trading Company offers a variety of thermometers, including handheld thermometers, stem thermometers, infrared thermometers, and wall-mount thermometers. Each type is designed to provide accurate measurements, with specific benefits and advantages tailored to different environments.

Do you offer digital and analog test tools?

Yes, we provide both digital and analog test and measurement tools, depending on your preference and specific application needs.

How do I use a dial indicator?

To use a dial indicator, place the probe in contact with the object being measured. The needle on the dial will move to indicate the measurement. It is important to set the dial indicator to zero before taking any measurements.

What is a pressure gauge?

A pressure gauge is an equipment used to measure the pressure of gases or liquids in a system. In a variety of applications, including HVAC, automotive, and industrial systems, it provides readings to help monitor and control pressure.

Payment Methods

What payment methods are accepted on Anaum.sa.com?

At Anaum Trading Company, we offer multiple secure payment options to suit your convenience:

  • Cash on Delivery (COD): Pay in cash when your order is delivered.
  • Credit/Debit Cards: Make online payments using major credit or debit cards.
How do I select Cash on Delivery as my payment option?

At checkout, you can simply choose Cash on Delivery (COD) from the available payment methods and confirm the order.

What currencies are accepted for payments?

Payments are accepted in Saudi Riyals (SAR).

Shipping and Return Policy

When will my order be shipped?

Orders for in-stock products placed before 4:00 PM GST (Saturday to Thursday, excluding holidays) are processed and shipped within 48 hours. Most orders ship on the same day they are placed.

What are the shipping days?

Shipping is carried out from Saturday to Thursday, except on holidays. Orders placed after 4:00 PM GST or on holidays will be processed the next business day.

Does Anaum.sa.com offer free shipping?

Yes, Anaum Trading Est. provides free DHL ground shipping on orders over SAR 5000.00. This free shipping offer applies to shipments sent to:

  • Bahrain
  • Kuwait
  • Qatar
  • Oman
  • Yemen
  • UAE

Expected delivery time for these shipments is 8-10 days.

What is the return policy at Anaum.sa.com?

Anaum Trading Est. offers a 15-day return policy on selected items, in compliance with the return policies of the manufacturer.

Are all products eligible for returns?

No, the following products are not eligible for returns:

  • Products with NIST Certificate of Calibration: These are non-returnable due to the specific calibration service rendered.
  • Special Order Products: Custom or special order items cannot be returned.